What happens when I make a disclosure?
When you’ve made a disclosure to Report and Support, assigned staff will carefully consider the details provided and assess the relevant risks to decide what action is necessary. The content of the form will be accessible only to a very limited group of staff. If you have provided contact details, staff will be in touch to discuss this with you, seeking to decide next steps together. Sometimes, especially with anonymous disclosures, staff are unlikely to have sufficient information and are consequently unable to act. However, anonymous disclosures can be instrumental in identifying patterns that can help us to legislate for a safer community.
What happens when I make a disclosure to Student Services?
What happens when I make a disclosure to Student Conduct?:
What happens when I make a disclosure to Human Resources?:
What happens when someone makes a disclosure with contact details?
When you’ve made a disclosure to Report and Support, assigned staff will carefully consider the details provided and assess the relevant risks to decide what action is necessary. If you have provided contact details, staff will be in touch to discuss this with you, seeking to decide next steps together.
Process for named disclosure with contact details
What happens when someone makes an anonymous disclosure, what action can you take and what happens with the information gathered from anonymous disclosures?
When you’ve made a disclosure to Report and Support, assigned staff will carefully consider the details provided and assess the relevant risks to decide what action is necessary. If you have not provided contact details, staff cannot get in touch to discuss this with you.
Sometimes, especially with anonymous disclosures, staff are unlikely to have sufficient information and are consequently unable to act. However, anonymous disclosures may be discussed with the relevant Head of School or Unit, for awareness and prevention and can be instrumental in identifying patterns that can help us to legislate for a safer community.
1) Disclosing anonymously without naming anyone else
How will the University manage malicious complaints?
If a disclosure is found to be malicious or vexatious, such disclosures will be addressed under existing student and staff procedures.
How secure is the data and information sent through the system?
Data held on Report and Support is GDPR compliant and further information about how data is collected and stored is outlined in the Privacy Notice. The system has been security tested by both Culture Shift and by the University of St Andrews.
How long is data stored on the system?
We will only retain personal data for as long as necessary to fulfil the purposes we collected it for. We will keep records of disclosures six years from case closure on the Report and Support system as outlined in the Privacy Notice. All personal data will be kept according to the Records Retention Schedule.